What is Mediation?

  • Mediation is, at its most basic, facilitated communication using a third party neutral to help parties arrive at their own mutually agreeable resolution.
  • Mediators use various techniques such as active listening and reality testing to separate the people from the problem and emotions from the issues.
  • Mediators are facilitators of the negotiations and in control of the process.
  • The parties are responsible for the outcomes of their mediation.
  • Mediation is not arbitration.
  • Mediation is not psychotherapy.
  • Mediation may be thought of as “assisted negotiation.”
  • Voluntary– You can leave at any time for any reason, or no reason.
  • It is collaborative– You are encouraged to work together to solve your problem(s) and to reach what you perceive to be your best agreement.
  • Confidential- Mediation is confidential, to the extent you desire and agree, be that by statute, contract, rules of evidence or privilege. Mediation discussions and all materials developed for a mediation are not admissible in any subsequent court or other contested proceeding, except for a finalized and signed mediated agreement.
  • Empowering, responsible and satisfying– Based upon having actively resolved your own conflict, participant satisfaction, likelihood of compliance and self-worth are found by research to by dramatically elevated through mediation.